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At HORY&COLLECTION, we want to make your shopping experience simple, convenient, and worry-free.

FREE SHIPPING

Enjoy FREE SHIPPING on all orders.

DELIVERY TIME

Orders shipped to the United Kingdom typically arrive within 7–14 business days.

Please note that delivery times are estimates and may vary depending on the product, seller, shipping method, customs processing, holidays, weather, or carrier delays.

ORDER PROCESSING

Orders are processed after payment has been successfully confirmed. Please allow additional time for your order to be prepared and dispatched.

ORDER TRACKING

Once your order has been shipped, you will receive a tracking number by email when tracking information becomes available.

Tracking updates may take some time to appear after the package has been dispatched.

SHIPPING ADDRESS

Please make sure your shipping information is correct before completing your purchase.

HORY&COLLECTION is not responsible for delays or delivery issues caused by an incorrect or incomplete shipping address provided by the customer.

CUSTOMS & IMPORT FEES

For orders delivered to the United Kingdom, applicable customs duties, taxes, or import fees may apply depending on the order and current regulations. Any applicable charges are the responsibility of the customer unless otherwise stated at checkout.

DELAYED OR LOST ORDERS

If your order is significantly delayed or your tracking information indicates a delivery problem, please contact our Customer Care team so we can assist you.

CONTACT US

Have a question or need help with your order?
We’re here to help! Simply contact us through our live chat and our support team will be happy to assist you.