Last Updated: September 2026

At HORY&COLLECTION, your privacy and security are important to us. This Privacy & Security Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase through our online store.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

• Full name

• Email address

• Shipping and billing address

• Phone number

• Order and purchase information

• Payment information necessary to process your order

• Information you voluntarily provide when contacting Customer Care

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website activity, to improve the performance and security of our website.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Process payments securely

• Deliver your purchases

• Provide order updates and shipping information

• Respond to customer service requests

• Improve our products, website, and shopping experience

• Prevent fraud and unauthorized transactions

• Maintain the security of our website

• Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to the services we provide without a lawful basis or, when required, your consent.

3. Payment Security

We use secure payment processing services to help protect your payment information.

HORY&COLLECTION does not store your complete credit or debit card number on our servers. Payment information is processed through secure payment providers using appropriate security measures.

4. Protection of Your Information

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

5. Sharing of Information

We may share necessary information with trusted service providers who help us operate our store, including:

• Payment processors

• Shipping and delivery providers

• E-commerce and website service providers

• Technology and security providers

• Customer support services

These providers receive only the information necessary to perform their services.

We do not sell or rent your personal information to third parties.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember your preferences

• Understand how visitors use our website

• Improve website performance

• Provide relevant marketing, where applicable

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

7. Marketing Communications

If you choose to receive promotional communications from us, we may send information about new products, promotions, collections, or special offers.

You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the message.

8. Third-Party Websites

Our website may contain links to third-party websites or services. HORY&COLLECTION is not responsible for the privacy practices, content, or security of websites that are not operated by us.

We recommend reviewing the privacy policies of those websites before providing personal information.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Request information about how your data is used

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

To make a privacy-related request, please contact our Customer Care team.

10. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases online. We do not knowingly collect personal information from children without appropriate authorization.

11. Changes to This Policy

We may update this Privacy & Security Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.

Any updates will be posted on this page with the revised "Last Updated" date.

12. Contact Us

Have a question or need help with your order?
We’re here to help! Simply contact us through our live chat and our support team will be happy to assist you.

By using our website, you acknowledge that you have read and understood this Privacy & Security Policy.